FIRST MILE DRIVER TRAINING CENTER

• 1. Enrollment & Course Participation
• 1.1. Students must complete registration and payment before beginning any course.
• 1.2. Attendance is mandatory to receive certification. Excessive absences may result in course failure without a refund.
• 1.3. Students must comply with all safety regulations and instructor guidelines during training.

2. Course Fees & Payment

• 2.1. All course fees must be paid in full before the course begins unless a payment plan has been arranged.
• 2.2. Fees cover instructional materials, training sessions, and administrative costs.
• 2.3. Coupon codes “PLAN25” and “PLAN50” are for payment plan purchases ONLY.

3. Refund Policy

• 3.1. Full Refunds will be given if a student has paid and not been scheduled for any course.
• 3.2. A partial refund will be provided, minus a 25% administration fee based on the full course price, along with the cost of any lessons already attended. If the remaining balance after these deductions is less than 50% of the full course price, that remaining amount will be refunded.
• 3.3. No refunds will be issued if a student has completed 50% or more of the course.
• 3.4. Refunds for extenuating circumstances (such as medical emergencies) will be reviewed on a case-by-case basis and require supporting documentation.
• 3.5 Typically, refunds can take from 5 to 7 business days to be finalized from the date of processing depending on your financial institution.

4. Rescheduling & Cancellations

• 4.1. Students may reschedule a session with at least 48 hours notice, subject to availability.
• 4.2. Late cancellations without 48 hours notice may result in forfeiture of that session with no refund or rescheduling option.
• 4.3. If the training center cancels a session, an alternative session will be offered at no additional cost.
• 4.4. The school may cancel lessons and tests due to rain, snow, high winds, or any other weather condition that is not safe.
• 4.5. Students who are late or no-shows will lose that lesson or course.

5. Conduct & Dismissal

• 5.1. Students must demonstrate respectful behavior towards instructors and fellow participants.
• 5.2. Any misconduct, including reckless driving, harassment, or failure to follow safety protocols, may result in dismissal from the program without a refund.

6. Certification & Course Completion

• 6.1. To receive certification, students must complete all required training hours and must participate in the class.

By enrolling in the First Mile Driver Training Center LLC, students agree to abide by these policies. The center

reserves the right to update policies as needed.